Privacy Policy

Last updated: 11 November 2026

This policy explains what personal information overberg.tech collects, why, and what your rights are under the Protection of Personal Information Act (POPIA).

1. Who we are

overberg.tech is an IT support business serving the Overberg. We are responsible for the personal information you share with us.

You can reach our Information Officer at [email protected].

2. What this website collects

This website has no forms, no analytics and no advertising tags, and it does not use cookies or store anything in your browser. We do not track your visit.

Like any web host, our hosting provider, Cloudflare, processes your IP address and basic browser details to deliver pages and protect the site from attacks. We do not use this information to identify you.

3. When you contact us

3.1 Email. If you email [email protected], we receive your email address, your name if you give it, and whatever you write to us.

3.2 WhatsApp. Our WhatsApp links open WhatsApp, which is run by Meta. We receive your phone number, your WhatsApp profile name and whatever you send us. WhatsApp handles your information under its own privacy policy.

3.3 We use what you send us only to reply to you, provide the service you ask for, and keep the records needed to run our business. We do not add you to a mailing list or send you marketing.

4. Links to other sites

Our WhatsApp links open WhatsApp. WhatsApp handles your information under its own privacy policy.

5. Who else handles your information

Our email, WhatsApp and hosting providers store information for us, and some of them store it outside South Africa. We only use providers that protect personal information to a standard similar to POPIA.

We do not sell or rent your personal information, and we do not share it with anyone else unless the law requires it.

6. How long we keep it

We keep messages and contact details only as long as we need them to help you and to keep our business records, then delete them. We may keep information longer if the law requires it.

7. Keeping it safe

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. If we believe your information has been accessed without authority, we will tell you and the Information Regulator as POPIA requires.

8. Your rights

You may ask us:

• what personal information we hold about you;
• to correct or delete it;
• to stop using it.

Email [email protected] and we will respond within a reasonable time. If you are unhappy with how we handle your information, you may complain to the Information Regulator at inforegulator.org.za.

9. Changes

If we change this policy, we will update it on this page and change the date at the top.